Privacy Policy
Effective Date: August 17, 2026
Evergreen Horizons LLC (“Evergreen Horizons,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our website, contacting us, or requesting information about our services.
This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through our website and related online interactions.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Telephone number
General location or service area
Services you are interested in
Preferred method of contact
Information included in messages, inquiries, or forms you submit to us
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, referring pages, and general website usage information. This information may be collected through cookies, analytics technologies, or similar tools.
2. How We Use Information
Evergreen Horizons may use information collected through our website or online advertising to:
Respond to inquiries and requests for information
Contact prospective clients or families regarding our services and availability
Determine whether our services are available in a particular geographic area
Provide information about Applied Behavior Analysis (ABA) therapy, educational advocacy, and other services we offer
Operate, maintain, secure, and improve our website
Understand how visitors interact with our website
Measure the effectiveness of advertising and outreach efforts
Prevent fraud, misuse, or security incidents
Comply with applicable legal and regulatory requirements
Submitting an inquiry does not establish a provider-client relationship and does not guarantee eligibility for or availability of services.
3. Online Advertising and Lead Forms
Evergreen Horizons may advertise through third-party platforms such as Facebook, Instagram, Google, or other digital advertising services.
If you voluntarily submit information through an advertisement or lead form, the advertising platform may process that information according to its own privacy practices before providing it to Evergreen Horizons.
We may use information submitted through these forms to respond to your inquiry and contact you regarding Evergreen Horizons services.
4. Sensitive Health Information
Please do not submit detailed medical, behavioral, diagnostic, treatment, or other sensitive health information through social media, advertising lead forms, ordinary email, or general website contact forms unless Evergreen Horizons specifically directs you to an approved method for providing that information.
Initial online inquiry forms are intended to help individuals request information and establish contact with Evergreen Horizons. If additional clinical or health information is required, our team may provide instructions for submitting that information through an appropriate process.
5. HIPAA and Protected Health Information
Evergreen Horizons may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other laws governing protected health information in circumstances where those laws apply.
This Website Privacy Policy describes privacy practices associated with our public website and general online interactions. It is not a substitute for Evergreen Horizons' Notice of Privacy Practices or other notices governing protected health information.
When information constitutes protected health information and is subject to HIPAA, Evergreen Horizons will handle that information in accordance with applicable law and our HIPAA privacy and security policies.
6. Cookies, Analytics, and Similar Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to operate the website, understand website traffic, measure advertising performance, and improve the visitor experience.
These technologies may collect information about your browser, device, interactions with our website, and general usage activity.
Third-party services used by Evergreen Horizons may process information according to their own privacy policies.
Where required by applicable law, we will obtain consent before using technologies that require consent.
7. How We Share Information
Evergreen Horizons does not sell personal information obtained through service inquiries.
We may share information with vendors or service providers that assist us with legitimate business functions, such as website hosting, information technology, communications, analytics, advertising, or other operational services.
We may also disclose information when reasonably necessary to:
Comply with applicable law, regulation, legal process, or governmental request
Protect the rights, safety, or property of Evergreen Horizons, our clients, or others
Investigate suspected fraud, misuse, or security incidents
Facilitate a business transaction such as a merger, acquisition, restructuring, or transfer of assets, subject to applicable legal requirements
Where protected health information is involved, additional restrictions and requirements may apply.
8. Data Security
Evergreen Horizons uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, email system, social media platform, or internet transmission can be guaranteed to be completely secure. For this reason, visitors should avoid sending sensitive health or clinical information through ordinary online communication channels unless instructed otherwise.
9. Data Retention
We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Information subject to healthcare record-retention requirements may be retained according to separate legal and organizational requirements.
10. Children's Privacy
Our website and online advertising are intended primarily for parents, guardians, caregivers, and other adults seeking information about Evergreen Horizons services.
Our public website and advertising lead forms are not intended to collect personal information directly from children under 13.
Parents and guardians should not ask a child under 13 to submit personal information through our public website, advertisements, or social media accounts.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
Evergreen Horizons is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage visitors to review the privacy policies of any third-party service they use.
12. Your Choices
You may choose not to provide personal information through our website or online advertising forms.
If you submit an inquiry and later no longer wish to receive communications regarding that inquiry, you may contact Evergreen Horizons and request that we discontinue non-required communications.
Certain information may need to be retained when required by law, regulation, contractual obligations, healthcare record requirements, or legitimate business needs.
13. Changes to This Privacy Policy
Evergreen Horizons may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When we make material changes, we may update the effective date shown at the top of this page. We encourage visitors to review this Privacy Policy periodically.
14. Contact Us
Questions or concerns regarding this Privacy Policy may be directed to:
Evergreen Horizons LLC
North Texas
Website: evergreenhorizons.com
Please use the contact information provided on our website for privacy-related questions or requests.